Let’s face it. Nobody likes to issue rejection. But if you’re responsible for recruitment and hiring, then it’s your job to handle candidate rejection in a professional manner. Otherwise, you’re going to end up with frustrated candidates and a bad reputation.
So how can you deal with this unpleasant task quickly and efficiently? Here are some tips to consider:
Don’t Procrastinate.
There’s nothing worse for a job candidate then to interview for a position, then have to wait in agony for any news. So if a decision has been made, and several candidates didn’t make the cut, notify them immediately. They may not be happy about your decision, but they’ll certainly appreciate the fact that they were informed in a swift manner and can continue on with their job search.
Choose Your Notification Method.
Whether you want to send an email or letter, or pick up the phone is up to you. It really depends on how many candidates you need to notify. If it’s a couple, then a phone call is a nice personal touch; however if it’s dozens, then sending an email is more efficient.
Be Personal.
If you do send a letter or email, avoid addressing it with “Dear Candidate.” Use their first name, include the title of the position, and, if it’s a letter sent via mail, sign the letter too.
Be Honest, Yet Gentle.
Let the candidate know the reason for your decision, such as another candidate had more experience or a stronger technical skill set. That said, don’t go overboard in the honesty department. Keep in mind this is a candidate with feelings, so try to be somewhat gentle as well, wishing them the best in the future.
Talk About Future Opportunities.
If you think the candidate is a good fit for the company, just not the particular position they applied for, then let them know you’ll keep their resume on file for future recruitment opportunities. This not only helps you develop a strong resume database to turn to when other positions do open up, but it also helps soften the blow to the candidate.
Want to Outsource Job Candidate Rejection?
You’ve come to the right place. As a leading recruitment agency, Peoplelink can source, screen, interview, test – and reject – job candidates on your behalf, all so you make an excellent hiring decision. Contact Peoplelink today to learn more.
